The Price of Service

by Angus Kerr 26. April 2010 03:58
Why paying that little bit more pays dividends in the longer term. [More]

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Why is taking over 3 days to fix the average problem great customer service?

by Phil Bird 12. July 2009 13:33
At The PC Support Group we’re always looking to improve the service we provide to our customers. To achieve this we do a number of things: we ask our customers what they like about our service and we do more of that and we ask what they don’t like and we try to stop ... [More]

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About The PC Support Group

The PC Support Group specialises in providing high quality, cost effective IT support to small businesses and home users throughout the UK. Whether it’s a one-off IT issue or you require on-going maintenance, we can help.

Our sole aim is to remove all of our clients’ worries and concerns about their computers and anything that connects to them.

NOTE: The contents of this Blog are the views of the individual authors and are not to be taken as representing the views or opinions of The PC Support Group Limited or any of its subsidiary or affiliate companies. 

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